Bigbasket.com started in December 2011 in Bangalore, expanded to Mumbai & Hyderabad within one year and is now available in Pune, Chennai & Delhi-NCR.
The company offers one step online shopping experience with over 15,000 products in the grocery and the household segment. Bigbasket.com is known to deliver fresh quality produce at competitive prices with great costumer service. Customers can now experience the online grocery and household shopping by logging on to bigbasket.com and choosing Kolkata as the location, or by downloading the Apple and Android compatible bigbasket app to place an order. The first 1000 customers will get 10% cash back for first three months.
Speaking on the occasion, Mr. Hari Menon, Co-founder & CEO, bigbasket, said: “bigbasket has been the frontrunner in the online grocery industry in India, and we are excited to enter the West Bengal market with the launch of operations in the 14th city – Kolkata. Kolkata is significant to our growth plans in Eastern India, as it is the first city in east where we are launching our operations, and this will expand our market here. bigbasket offers most convenient way to shop groceries and household items unlike any other supermarket, as our backend processes are backed on high-end technology and intelligent analytical system. This is a reiteration of our commitment to relentlessly focus on building a place where customers can find, discover and buy any household item they want online”.
Unlike any other supermarket, bigbasket has three essential guarantees: firstly, they guarantee on time delivery or the consumer gets 10% refund on the total bill, secondly bigbasket express assures quality that their customers will love or they take it back without any questions, and lastly even if a single item from your order misses, they refund 50% of product value.
People of Kolkata can now log on to bigbasket.com and choose Kolkata as their location or use their app to place their order. bigbasket offers a wide catalogue of over 15,000 products including fresh fruits and vegetables, grocery and staples, meats, personal care, and home and kitchen products, bigbasket delivers everything a household may need.
Bigbasket will operate a central warehouse, from which all deliveries will be executed. The company operates its own logistics infrastructure for customer deliveries. All the processes are backed by modern IT support to ensure error-free operations, and bigbasket has attained an on-time delivery rates of more than 99% and order fill rates in excess of (fulfillment of all items being ordered) 99.1% consistently.