Infogain, a leading provider of technology solutions and services today announced of Rikki Jolly as the new Vice President-Global Delivery for its Retail Services. Reporting to Ray Allen, SVP & General Manager, Retail Business Practice, he is responsible for driving the entire delivery function to increase operational efficiencies and ensure the smooth delivery of processes to exceed client expectations.
Rikki has more than 20 years of experience across Delivery and Account Management. Prior to Infogain, he was Global Client Partner for Capgemini Financial Services (FS), managing the delivery and operations for a large multinational bank. He has extensive experience in leading large ERP implementations and further upgrading them through Digitization (SMAC), DevOps and Agile across different lines of businesses. He has worked with clients across US, Europe and Asia Pacific and is known for bringing in operational excellence, product leadership and his ability to synchronize IT strategy to meet business goals.
Ray Allen, Sr. VP and General Manager, Retail Business Unit commented, “The retail practice is gearing up for future business growth, and Rikki is a great addition to our team. I have known Rikki from the past and was very impressed with his leadership style, organizational skills, and the way he delegates and empowers people. His skills and enthusiasm will add value as we continue to grow and expand the retail practice.”
Rikki holds a Global CIO certification from Indian School of Business Hyderabad along with MBA Finance from IASE University. He lives in Gurgaon, Haryana, India.
Infogain is a leading provider of Retail technology solutions with strong offerings in stores, e-commerce, and retail enterprise and solutions like Oracle merchandising, ORPOS support, Micros point of sale, retail payment solutions, custom development, systems implementations, AMS 2.0, digital transformation (Portals, Mobile, Web Tech), integration and QA Automation. An Oracle Gold Partner, Infogain has been featured recently in Gartner’s Market Guide for CRM in Tier 1 Retail.
Infogain (www.infogain.com) provides front-end, customer-facing technologies, processes and applications that lead to a more efficient and streamlined customer experience for enterprises in the US, Europe, the Middle East, Asia Pacific and India. Offering solutions for the high-tech, retail, insurance, healthcare and travel & hospitality verticals, Infogain specializes in areas such as software product engineering, digital service automation, cloud, mobility, testing and business intelligence & analytics. The company has 9 delivery centers and more than 4000 employees globally. Infogain has a customer retention rate of 90%+ over a five-year period.